PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING SENDLIO, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Sendlio: Refers to the company maintaining the scheduling and automation app, including its partners, affiliates, or group companies.
Conditions: Refers to these Terms & Conditions, including the Privacy Policy.
Services: Refers to any service that allows users to schedule, auto-send, or reply across supported platforms (WhatsApp, WhatsApp Business, Messenger, Telegram, Email, and others).
User/Member: Refers to any individual or entity using the Sendlio App.
Receiver: Refers to any person receiving messages, posts, or communications through Sendlio.
App: Refers to the Sendlio mobile application available on the Google Play Store and Huawei AppGallery.
User Account: Refers to an account registered with the App in order to access Services.
2.1 These Conditions apply to all use of the App. By using the App, you agree to comply fully with these Conditions. If you do not agree, you must stop using the App.
2.2 You agree that your personal data will be processed in accordance with the Sendlio Privacy Policy.
2.3 If you fail to comply with these Conditions, Sendlio reserves the right to suspend or terminate your account and withdraw access to Services without prior notice.
3.1 Sendlio may update these Conditions at any time by posting an updated version in the App or on the Site. Changes take effect immediately upon posting.
3.2 Sendlio may modify, enhance, or discontinue Services, features, or the design of the App at any time without liability.
4.1 You must be at least 13 years old (or 16 in the EU, as per GDPR) to use Sendlio.
4.2 If you use Sendlio on behalf of an organization, you represent that you have authority to bind that organization.
4.3 You agree to provide accurate and complete information when creating an account, including your name, email, and phone number.
4.4 Sendlio is not responsible for any loss arising from false, incomplete, or fraudulent information provided by Users.
5.1 Sendlio shall not be liable for:
Losses arising from inaccurate or incomplete information provided by a User.
Fraud, misrepresentation, or breach of Conditions by a User or Receiver.
Indirect or consequential losses such as lost profits, reputation, savings, or opportunities.
5.2 Users agree to indemnify and hold harmless Sendlio, its officers, employees, and affiliates against claims, damages, or expenses (including legal fees) arising from violation of these Conditions.
5.3 If Sendlio must enforce these Conditions in court and prevails, it is entitled to recover legal costs and damages.
6.1 Sendlio may suspend or terminate your account at any time, with or without cause. If terminated without cause, prepaid fees may be refunded on a prorated basis. If terminated for cause (e.g., violation of these Conditions), no refund will be provided.
6.2 Grounds for suspension/termination include (but are not limited to):
Use of the App to send threatening, hateful, harassing, or discriminatory content.
Use of the App to promote violence, abuse, or illegal activity.
Inactivity: Accounts not accessed for 12+ months may be deemed inactive and permanently deleted.
6.3 Users remain responsible for all content they create or distribute through the App. Sendlio does not endorse or accept liability for user-generated content.
7.1 All intellectual property rights in the App and Services remain the property of Sendlio or its licensors.
7.2 Users may not:
Reverse engineer, decompile, or modify the App.
Copy, resell, or exploit the App for commercial purposes without permission.
Attempt to bypass security measures or gain unauthorized access.
Use bots, scrapers, or automated tools to extract or reuse content.
7.3 Limited, non-exclusive, non-transferable license is granted to Users solely to use the App in accordance with these Conditions.
8.1 The App and Services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied.
8.2 Sendlio makes no guarantees that the App will:
Be free from errors or interruptions
Meet your specific business or personal needs
Be compatible with all devices or third-party apps
8.3 Sendlio does not warrant the accuracy, timeliness, or completeness of content provided by the App or third-party services it integrates with.
9.1 Users acknowledge that data transmitted over the Internet (including via email, SMS, WhatsApp, or other services) may not always be secure.
9.2 While Sendlio employs encryption and best practices, Users transmit data at their own risk.
9.3 Sendlio will not be liable for damages resulting from interception, loss, or alteration of data transmitted through third-party services.
10.1 The App may contain links or integrations with third-party sites and services (e.g., WhatsApp, Messenger, Telegram, Email providers).
10.2 These are provided for convenience only. Sendlio is not responsible for the accuracy, legality, or content of external sites or services.
10.3 Use of third-party services is at your own risk and subject to their terms and privacy policies.
11.1 Sendlio takes precautions to ensure that the App is free of malware and harmful code.
11.2 However, Users are responsible for:
Using antivirus software
Backing up data
Taking reasonable precautions to protect devices and accounts
11.3 Sendlio is not responsible for damages caused by viruses, malware, or unauthorized access affecting your device.
12.1 These Terms are governed by and construed in accordance with the laws of [Insert Governing Country/Region].
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert Governing Jurisdiction].
12.3 Users certify that their use of Sendlio complies with local laws. Access to the App is void where prohibited.
Sendlio is not affiliated with, sponsored by, or endorsed by WhatsApp Inc., Meta Platforms, or any other third-party messaging platform.
WhatsApp is a registered trademark of Meta Platforms, Inc.
14.1 Sendlio reserves the right to modify, suspend, or discontinue Services (including paid features) at any time, temporarily or permanently, without notice.
14.2 Users agree that Sendlio will not be liable for any modification, suspension, or discontinuation of Services.
15.1 Subscription fees for Sendlio Pro or Max are non-refundable, except where required by law.
15.2 If you cancel your subscription, your premium features remain active until the end of the billing cycle, but no refunds will be issued for unused time.
16.1 You may cancel your subscription at any time through your account settings or app store.
16.2 To avoid charges for the next billing period, cancellation must be completed before renewal.
16.3 After cancellation, your account will revert to the Free plan, with limited access to features.
17.1 Sendlio may terminate your account without refund if you violate these Terms (e.g., sending harmful, unlawful, or discriminatory content).
17.2 Termination may result in permanent deletion of your account and associated data.
18.1 All intellectual property in Sendlio (software, design, branding, content) belongs to Sendlio or its licensors.
18.2 Users may not copy, modify, resell, or create derivative works based on the App.
These Terms & Conditions, together with the Privacy Policy, constitute the entire agreement between you and Sendlio regarding use of the App and Services.
If you have questions regarding these Terms & Conditions, please contact:
Email: support@sendlio.app
Website: https://sendlio.com

+33 759 841774