FAQ

Frequently Asked
Questions

Everything you need to know about Sendlio. Can't find an answer? Reach us on WhatsApp or email anytime.

15 Questions Always Updated 24/7 Support
💬 General Questions
Which channels does Sendlio support?

Sendlio supports multiple messaging channels including:

  • WhatsApp & WhatsApp Business
  • Telegram
  • Facebook Messenger
  • Instagram
  • Email

More channels are added regularly.

Do I need to keep my phone online?

Yes. Sendlio works directly on your device, so your phone must be powered on and connected to the internet for scheduled messages and automations to run.

Is Sendlio safe to use?

Yes. Sendlio does not store your private messages on external servers. All automations run locally on your device, keeping your data under your control.

Does Sendlio require login?

You can use Sendlio without creating an account. Some premium features and backups may require login.

Does Sendlio work on all Android devices?

Sendlio supports most Android devices. Some manufacturers require additional setup steps, which the app guides you through.

Features
What are drip campaigns?

Drip campaigns allow you to send a sequence of messages automatically over time — for example: Day 1, Day 3, Day 7 — without manual follow-ups. Perfect for onboarding, sales funnels, and nurturing leads.

Can I schedule messages for groups and contacts?

Yes. You can schedule messages for individual contacts, groups, or multiple recipients depending on the selected channel.

Does Sendlio support auto-replies?

Yes. You can create auto-reply rules based on keywords, phrases, or conditions to respond automatically — keeping your business responsive 24/7.

Is AI included in Sendlio?

Yes. Sendlio includes built-in AI features to help generate replies, follow-ups, and message ideas — with no extra fees on Pro and Max plans.

What happens if my phone restarts?

Sendlio automatically resumes scheduled tasks after a restart, as long as required permissions are enabled.

Why do I need special permissions?

Certain permissions — like accessibility, notifications, and battery optimization settings — are required to ensure reliable message delivery and automation. The app walks you through each one.

💳 Plans & Billing
Is there a free version?

Yes. Sendlio offers a free plan with up to 5 scheduled messages per day. Premium plans (Pro & Max) unlock advanced automation, higher limits, AI features, and ad-free usage.

How do subscriptions work?

Subscriptions are managed through Google Play and can be upgraded or canceled at any time from your Play Store account. Billing is monthly and in advance.

Can I transfer my subscription to another device?

Yes. Sign in with the same Google account to restore your subscription on a new device.

🎧 Support
How can I get support?

You can reach us via:

Our support team is available 24/7.

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Still have questions?

Our support team is available 24/7 — reach us on WhatsApp or by email.