FAQ

Frequently Asked
Questions

Everything you need to know about Sendlio. Can't find an answer? Reach us on WhatsApp or email anytime.

15 Questions Always Updated 24/7 Support
💬 General Questions
Which channels does Sendlio support? ›

Sendlio supports multiple messaging channels including:

  • WhatsApp & WhatsApp Business
  • Telegram
  • Facebook Messenger
  • Instagram
  • Email

More channels are added regularly.

Do I need to keep my phone online? ›

Yes. Sendlio works directly on your device, so your phone must be powered on and connected to the internet for scheduled messages and automations to run.

Is Sendlio safe to use? ›

Yes. Sendlio does not store your private messages on external servers. All automations run locally on your device, keeping your data under your control.

Does Sendlio require login? ›

You can use Sendlio without creating an account. Some premium features and backups may require login.

Does Sendlio work on all Android devices? ›

Sendlio supports most Android devices. Some manufacturers require additional setup steps, which the app guides you through.

⚡ Features
What are drip campaigns? ›

Drip campaigns allow you to send a sequence of messages automatically over time — for example: Day 1, Day 3, Day 7 — without manual follow-ups. Perfect for onboarding, sales funnels, and nurturing leads.

Can I schedule messages for groups and contacts? ›

Yes. You can schedule messages for individual contacts, groups, or multiple recipients depending on the selected channel.

Does Sendlio support auto-replies? ›

Yes. You can create auto-reply rules based on keywords, phrases, or conditions to respond automatically — keeping your business responsive 24/7.

Is AI included in Sendlio? ›

Yes. Sendlio includes built-in AI features to help generate replies, follow-ups, and message ideas — with no extra fees on Pro and Max plans.

What happens if my phone restarts? ›

Sendlio automatically resumes scheduled tasks after a restart, as long as required permissions are enabled.

Why do I need special permissions? ›

Certain permissions — like accessibility, notifications, and battery optimization settings — are required to ensure reliable message delivery and automation. The app walks you through each one.

💳 Plans & Billing
Is there a free version? ›

Yes. Sendlio offers a free plan with up to 5 scheduled messages per day. Premium plans (Pro & Max) unlock advanced automation, higher limits, AI features, and ad-free usage.

How do subscriptions work? ›

Subscriptions are managed through Google Play and can be upgraded or canceled at any time from your Play Store account. Billing is monthly and in advance.

Can I transfer my subscription to another device? ›

Yes. Sign in with the same Google account to restore your subscription on a new device.

🎧 Support
How can I get support? ›

You can reach us via:

Our support team is available 24/7.

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Still have questions?

Our support team is available 24/7 — reach us on WhatsApp or by email.